A lot has been said about 1Malaysia. My views on that are very clear. I hope one day there will be 1Asean.

So I won't dwell on it. What I would like to focus on are the reforms implemented in the commercial sector by Prime Minister Datuk Seri Najib Tun Razak's administration.

The removal of NEP requirements for 27 service sub-sectors represents a great start. I hope the rest of it will also wound down in time. But I hope more importantly, that the entire domestic economy is reformed.

My wish is that Datuk Seri Najib does a Margaret Thatcher. At present, there is too much vested interest, conflict and red tape that kill creativity, discourage innovation and provide little incentive for entrepreneurs to start and grow businesses. Before all of you jump on me and point to AirAsia's success, yes, we have survived and thrived, but AirAsia could be so, so much bigger and successful if we didn't have to deal with all these issues.

What are they?

1) Government-owned firms should be divested by the state. The government should facilitate the operations of businesses, not run them. I'm not saying GLC's should be sold to individuals like in the past but the public should own them. So instead of Khazanah owning 70 percent of several supposedly private entities, let the public own them. These companies should be put in charge and empowered, not led by civil servants. No matter how highly qualified, civil servants tend to have a singular mind-set which is that of regulators. When they are in charge of GLC's, they are likely to be conflicted in dealings with private firms such as AirAsia. Can Khazanah be really objective on issues regarding AirAsia when it owns MAS and Malaysia Airports Holdings Berhad?

2) If GLC's are 70 percent owned by the public and overseen by professional boards of directors, it is much more likely that the senior management, including the CEO will consist of qualified and experienced professionals --- people seasoned in the private sector and who will come into the job knowing that they can't rely on government intervention and protectionism. This can only help nurture the building of stronger and better brands.

3) Monopolies stifle and strangle innovation, creativity and entrepreneurship. They should be broken up. Look at our airports, almost all under the control of MAB. We have 40-odd airports. Have they been effectively developed? Are they contributing as much to the national and local economies as they should? AirAsia has been stubborn and fought all this every inch of the way, but it has taken a toll on us as well. As for the country, how many good businesses have we lost? How many great entrepreneurs have just given up, tied up in knots by the tangles of red tape and the regulator-mentality of GLC's determined to protect their own turf rather than consider the broader national interest?

4) Private industries coupled with efficient marketing-driven GLC's will get us out of this rut. And then we can have firms that can go out there and be the best in Asean and then in Asia.

Good luck to our new prime minister. He has started off well but as the Beatles once said, it's a "long and winding road." He is right to focus on the economy. Attracting foreign investment is great but he would do equally well, if not better, to remove the shackles that prevent local talent from soaring. It is a Malaysian (note Malaysian) who will grow and drive this country. There is so much talent among our people. Liberate it.


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14 comments »

14 comments

airasian from Malaysia wroteon Apr 25, 2009 at 21:33
You are 101% correct. Civil servants seldom achieve what private entrepreneurs could. Singapore's Lee Kuan Yew has said, Malaysia will run rings around Singapore, if only it got its act together. We are so rich in resources that it would make us look stupid if we as a nation failed to capitalise on these gifts. Like you I hope that our new PM will not snatch failure from the jaws of success. Go AirAsia Go! Go 1Malaysia Go!
cheefui from United Kingdom wroteon Apr 25, 2009 at 21:45
When you retired from running AirAsia, I look forward to you being a politician, perhaps set up your own party and lead the country to fly! While I agree with your point about MAB's monopoly, I wonder how easy for a 2nd low-cost airline to be set up in Malaysia to compete with AirAsia. In other words, don't you think AirAsis also benefit from all these bureacratic practice for a start? How does AirAsia get the license back in 2001? What about FlyAsianXpress? We need a more fundamental reform than just posted, that will undoubtedly take AirAsia to the next level.
What should I call my party hahahaha.
jokes aside, I think its very easy to set up an airline. Mas recently set one up called Firefly. We bought Airasia from DRB hicom
Let the regulators and civil servants facilitate business not run it.
kitaro_allaboutmoney from Malaysia wroteon Apr 26, 2009 at 09:45
hi Datuk, im happy because u have a time to discuss about this topic.1MALAYSIA...ermm nice to hear,but how the government going to implement this ? how is the rakyat going to take this ?,matter of time we will see it.if we compare GLC and airasia i dont tink its fair,because airasia is a self made millionaire company,bt GLC......,if the government didnt support the GLC,they will "dong dok " very fast,hahahhaha.all the best Datuk,success in everything,1AirAsia For 1Malaysia,AllAboutMoney.bye
lorela from Malaysia wroteon Apr 27, 2009 at 08:06
I agree absolutely! We cannot effectively attract foreign investment unless we get our "house" in order. So many have come and been turned away or turned off by the local bureacracy. But 1 Malaysia cannot be achieved unless we get rid of the "yours or mine" mentality - Malaysians have to think and act as ONE; and to think and act as ONE we need to stop focusing on race based politics, issues and lifestyles.
cheng from Malaysia wroteon Apr 27, 2009 at 09:35
Dear Tony, That is a very good one. Keep pushing. Wonder whether anyone up there is listening, reading or even care. A lot of us Malaysians have been waiting for real changes to happen like being treated equally and fair competetion in every field.
azharnadhir from Malaysia wroteon Apr 27, 2009 at 16:24
Totally agreed. However, government has always found ways, mostly subtle ways to interfere even with operations which are public owned by nature. This we have seen before khazanah coming into formation. I think there are some services which has to be owned and managed by the government, some which are not. E.g. public transportation linked, utlities services must be owned 100% by the government. Taking this out private will only escalates all forms of costs which are directly burdening the consumer. Air transportation is therefore tricky. But today there is a company like Air Asia which has somewhat overtaken MAS in many ways, should pave the way for the Government to consider the role of MAS and Malaysian Airports Berhad. MAS can never come close to SIA, but Air Asia i believe has a better chance. Air Asia is now a global no-frills economy carrier, as it fits well in the current economic outlook, while MAS should restructure, downsize and rebrand itself as a no-frills business class carrier only. Then only we have two airlines who actually can capture two distinctively different target markets. MAHB should be jointly owned by the carriers, as they have the greatest invested interests in it.
malaysian from Malaysia wroteon Apr 28, 2009 at 00:09
Dear Tony, Well written! I especially liked the point about government "facilitating" and not running businesses. I do believe that our Prime Minister is determined to achieve this, and yes, as Malaysians, we should all support him. Take public transportation like buses for instance; if a particular bus terminal invites a certain bus operator/company to start its services for the benefit of the masses, then the licensing government agency should "facilitate" and not hinder the decision of that particular bus terminal. That certain bus operator could well be entrepreneurial in setting new standards of service, which prompted that particular bus terminal to invite it in the first place. There could be many other examples and I do believe that many Malaysians are hungry to achieve for our country, in their own special way, what you have with AirAsia.
ferdinand v zeppelin from Malaysia wroteon Apr 30, 2009 at 09:44
As for your note on GLC's, I'm sure myriads will throw the kitchen sink in support of your notion. To add on, the frustration of most GLC's, the quote from William Pitt says it all "where law ends tyranny begins" Credit where is due, the new PM is certainly making the right steps. The question here will be can these reforms be time intensive or should they be time sensitive? As for liberating talent...John Lennon sung in the song Imagine "Above us only sky"...
fruitcake from Malaysia wroteon May 02, 2009 at 16:13
Sometimes you wonder if these GLCs have any clue at all on how to run a business. Look at Celcom. Even with Maxis and DiGi turning up the pressure, all they managed was one dud campaign after another. Perhaps that's why Big G is afraid to expose GLCs to real competition - it would mean sending them out for the slaughter.
malagata from Malaysia wroteon May 03, 2009 at 05:40
GLCs need to ditch their sense of entitlement. Well said.
Tony Fernandes wroteon May 03, 2009 at 10:20
I was not a millionaire when i started and I may not be when I end. Airasia is not about money. We had none when we started but we had a dream . Build a world class company and be a great place to work.
Its not about GLC's . Many compete and do very well. Look at CIMB and MayBank. Both the private and GLC banks compete but the private banks are not held back. They can open anywhere and do the same business as the GLC banks. There is little conflict of interest as Bank Negara does an excellent job.
Also look at telecom industry . MCMC does a petty good job. Celcom competes fairly with other operators and there is lots of competition. We have even partnered with Celcom to create Tunetalk.
Compare those industries with MAS where I still cant get routes and MAB which is a monopoly that has no real regulator to regulate its pricing and hence it charges what it likes .
kind regards
tony
keith from Netherlands wroteon May 04, 2009 at 20:02
Hey, Tony has a blog! Cool! This is a fascinating discussion and one that exemplifies the next step that Malaysia must take if it were to join the ranks of developed nations (by 2020? Is that target date still viable?). This is one of the most important reforms necessary as it is a system that promotes complacency and stifles creativity, entrepreneurship and competition. There is a huge amount of talent and skills in Malaysia but the mindset has to change before these talents and skills can be effectively unleashed, propelling Malaysia into the next league. Creativity, entrepreneurship and competition have to be nurtured, not stifled, to facilitate success. Once this is achieved, I believe that Malaysia will find itself amongst Asia Pacific's major players in no time. The first step, as you say Tony, is to divest government-held enterprises. This may amount to some shock therapy on the short-term (see the lessons of Thatcher's reforms) but the dividends in the medium- to long-term are enormous. The next, and in my opinion, most important step is to implement a system that aims to change the people's mindset. Complacency, waiting for hand-outs and for opportunities to fall into one's lap.... should all be turned into a pro-active, competitive and innovative spirit. This step cannot be achieved overnight but it's pivotal for a successful society. The government has protected its companies as a parent would their children. The children have grown up but are still hanging around the house, 'playing video games'! It's time to get them out and expose them to the world. Only then will they be able to realise their full potential. This will also create a level playing field for all. Best regards, Keith
bluebeng from Malaysia wroteon May 04, 2009 at 21:27
I really admire your leadership. Straightforward, spontaneous, smart. AirAsia could not get better if not YOUR leadership. I heard MAHB is building a new LCCT especially for AirAsia but I didn't see any work started. Could it impede the AirAsia growth? Are you going to politics? I wish we had someone like you who could take the country to greater heights just as you did making AirAsia the world's best LCC airline. Tiger Airways must ponder how you did that. I wish AirAsia could unite the ASEAN family, bring joy to people, liberate the suffering of the people esp. Myanmar, create opportunities for the people... AirAsia...the legacy continues...
rosdi from Malaysia wroteon May 05, 2009 at 18:50
I understand you points Dato' but things are not always as straight forward as that. I am certainly not a businessman, let alone a successful billionaire like you, but in governing a business, bottom line is the only thing that matters, nothing else. Governing a government cannot be measured by one parameter alone, it is a far more delicate process. A government that is too focused on one thing and neglecting other things is a sure way to collapse way sooner rather than later.

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Hi guys. Thanks for stopping by. This is where I plan to share my ideas, thoughts and observations on a variety of topics with anyone who cares to listen. There's just so much to say these days and with new developments in areas of sports such as the 1Lotus team and the ABL and in new ventures of Tune Talk and more to come, stay tuned. Cheers!
Opinions expressed here and in any corresponding comments are the views and opinions of Tony Fernandes, and do not necessarily reflect the views of the AirAsia and Tune Groups of Companies.

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